At House of Karma, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products within India.
Shipping Destinations
We ship to all addresses within India, including all states and union territories.
Shipping Rates and Delivery Times
Standard Shipping:
Delivery Time: 5-7 business days
Cost: ₹50 flat rate per order or free for orders over ₹500.
Expedited Shipping:
Delivery Time: 2-3 business days
Cost: ₹150 flat rate per order.
Order Processing
Processing Time: Orders are processed within 1-2 business days from the date of purchase. You will receive a notification once your order has been shipped.
Business Days: Our business days are Monday through Friday, excluding public holidays.
Shipping Confirmation and Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with tracking information. You can use the provided tracking number to check the status of your delivery through our carrier’s website.
Delivery Issues
Incorrect Address: Ensure that your shipping address is correct at the time of purchase. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at support@houseofkkarma.com. We will work with the carrier to resolve the issue as quickly as possible.
Delivery Attempts
Multiple Attempts: Our carriers will make multiple attempts to deliver your package. If the package is undeliverable after multiple attempts, it will be returned to us. We will contact you to arrange re-shipment or refund.